Terms of service

By browsing or making a purchase on Velnexo, you agree to the following terms:

• Product Authenticity & Variations: We specialize exclusively in genuine Chanderi sarees. Due to photography lighting and individual screen settings, slight variations in color tone or handloom weave are natural and celebrated characteristics of authentic handcrafting.

• Policy Compliance: By placing an order, you agree to fulfill the mandatory unboxing video requirement for any wrong-item delivery claims.

• Right of Service: Velnexo reserves the right to cancel orders in cases of technical pricing errors, stock unavailability, or suspected fraudulent transactions.